Returns & Exchanges
At Smoko Inc, we want you to love your new fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Please ensure your items are in their original condition to qualify for a full refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Carefully place the unworn apparel back into its original packaging, ensuring all hangtags and labels are securely attached.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing